Complaints & warnings
Document a complaint and recognise scam warnings
A useful report starts with unchanged transaction data, the exact domain and a clear timeline. Do not pay again to ‘release’ a withdrawal.
Freeze the situation
Stop deposits, do not alter captures and note the domain, time, amount, currency and account.
Ask for a written answer
Request the contracting party, reason, document requirement, deadline and complaint reference.
Protect payment methods
Alert your bank or wallet provider about unauthorised transactions; never share a seed phrase or access code.
Report through the right route
Use the Gaming Board citizen point for a gambling report and police for suspected criminal conduct.
Send a correction
Share only verifiable sources with CasinoCheck; we do not publish an unproved accusation.
Official starting point
The page identifies a citizen reporting point. Always check whether your issue falls within its remit.
Complaint questions
Where can I report a gambling issue?
Start with the operator in writing, keep the ticket and, where appropriate, use the citizen reporting point on the Suriname Gaming Board notice. Police and your bank are more relevant for fraud or threats.
Does one review prove a casino is fraudulent?
No. A review is dated context. A red classification requires an official adverse record or corroborated documented evidence.